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Senior Product Owner (Customer Hosting Panel) in Product Development Department
in World Host Group - United Kingdom, Greater London

Hybrid
Full-time
Senior
Permanent

Job description

See job offer description.


WHG is currently looking for a Senior Product Owner to take full ownership of our Hosting Customer Panel, a key initiative that will redefine how customers interact with our hosting services. This panel is more than just a dashboard—it will be the central hub for managing hosting services, designed to offer a best-in-class user experience that sets us apart from competitors. As a global company with 30+ brands, our customers range from individual users to large businesses and agencies. This panel is a major strategic initiative, ensuring a seamless and intuitive interface that caters to diverse customer needs while driving engagement, retention, and revenue growth. If you thrive on owning a product end-to-end, enjoy working with cross-functional teams, and are passionate about delivering exceptional customer experiences, this is the opportunity for you. In this role, you will work closely with internal stakeholders, ensuring that product development stays aligned with our roadmap. You’ll be responsible for scoping requirements, managing feature prioritization, and resolving roadblocks, all while keeping a strong customer-first mindset. Your work will directly impact thousands of customers globally, making this a high-visibility role with significant influence on the company’s success. Key Responsibilities include owning and driving the Hosting Customer Panel, collaborating with developers and designers, prioritizing features, resolving roadblocks, and monitoring customer feedback to drive improvements. What You’ll Need: 3+ years of experience as a Product Owner in a SaaS or hosting environment, strong Agile methodology knowledge, stakeholder management skills, UI/UX principles understanding, and a passion for customer-centric solutions. World Host Group is a leading global web hosting company focused on innovation and exceptional customer service, dedicated to creating a seamless digital experience.

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Benefits

  • Competitive salary and benefits package
  • Opportunities for professional growth and career advancement
  • Collaborative and innovative work environment
  • Chance to work on impactful projects with global reach

Job requirements

  • 3+ years of professional experience as a Product Owner
  • Strong understanding of Agile methodologies
  • Expertise in English communication
  • Experience managing customer-facing products
  • Ability to define and manage a product roadmap
  • Exceptional stakeholder management skills
  • Strong knowledge of UI/UX principles
  • Analytical mindset to interpret customer feedback
  • Familiarity with hosting platforms is a plus
  • Passion for creating seamless digital experiences
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