Experts
Principal Product Manager – In Store Experience in Product Development Department
in GoDaddy - United States, Remote

Remote
Full-time
Senior
Permanent

Job description

See job offer description.


At GoDaddy, we empower over 20 million entrepreneurs worldwide with integrated solutions for commerce, online identity, and presence. We are seeking an exceptional Principal Product Manager to be the cornerstone of our Commerce team by leading our In Store Experience products. This role involves defining the roadmap and strategy for our Point of Sale (POS) and In Store Experience products across various surfaces, delivering delightful commerce products that help small businesses run and grow. The Principal Product Manager will define and communicate a compelling product vision and roadmap aligned with company strategy and merchant needs. You will partner closely with design, engineering, data, sales, and customer success teams to deliver high-impact features on time and at scale. The role requires analyzing user behavior, market trends, and competitive landscapes to find opportunities for innovation and differentiation. You will define clear success metrics and leverage data-driven insights to iterate and improve product performance. Championing the voice of the customer, you will conduct regular user research and capture feedback to advise product decisions.nnThe ideal candidate has 8+ years of product management experience, preferably in POS, retail, or SaaS platforms. They must demonstrate proven success in shipping and scaling complex, customer-facing products and have a deep understanding of in-store commerce workflows and merchant pain points. Strong technical acumen is necessary, along with experience working closely with engineering teams to deliver robust, high-quality software solutions. Exceptional communication and stakeholder management skills are required to align cross-functional teams around a shared vision. A relentless focus on user experience and customer outcomes, combined with a data-driven approach comfortable with analytics, experimentation, and A/B testing, is essential.nnGoDaddy offers a comprehensive total rewards package, including paid time off, retirement savings (e.g., 401k), bonus/incentive eligibility, equity grants, an employee stock purchase plan, competitive health benefits, and family-friendly benefits such as parental leave. Benefits vary by role and location and are discussed during the interview process. The company embraces diversity and inclusion, offering Employee Resource Groups and fostering a culture that celebrates diverse ideas, experiences, and perspectives. GoDaddy is proud to be an equal opportunity employer and prioritizes diversity, equity, inclusion, and belonging in all aspects of work.nnThis is a remote role based in the United States with occasional office visits for events or meetings. It is not eligible to be performed in Alaska, Mississippi, North Dakota, or the Virgin Islands, and the company is not currently considering candidates from California, Seattle, or NYC.

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Benefits

  • Paid time off
  • Retirement savings plans (e.g., 401k)
  • Bonus/incentive eligibility
  • Equity grants
  • Employee stock purchase plan
  • Competitive health benefits
  • Family-friendly benefits including parental leave
  • Diverse culture and Employee Resource Groups

Job requirements

  • 8+ years of product management experience, preferably in POS, retail, or SaaS platforms
  • Proven success in shipping and scaling complex, customer-facing products
  • Deep understanding of in-store commerce workflows and merchant pain points
  • Strong technical acumen and experience working with engineering teams
  • Exceptional communication and stakeholder management skills
  • Relentless focus on user experience and customer outcomes
  • Data-driven approach with comfort in analytics, experimentation, and A/B testing