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Senior Site Reliability Engineer – India in IT & DevOps Department
in GoDaddy - India, India

Remote
Full-time
Senior
Permanent

Job description

See job offer description.


As a Senior Site Reliability Engineer at GoDaddy, you will be responsible for owning reliability outcomes for security platforms by defining SLIs/SLOs and error budgets; building actionable alerting, dashboards, and runbooks. You will architect and implement high availability, capacity planning, and disaster recovery for IDS/IPS, DDoS mitigation, and supporting services. You will design zero/minimal-downtime maintenance and upgrade strategies for OS, firmware, and signature updates, automate deployments, configuration, and compliance using SaltStack and Python, and operate and improve a heterogeneous stack including TrendMicro TippingPoint IPS, Suricata, NetScout/Arbor Sightline/TMS, HAProxy, Nginx, Juniper, Palo Alto, Kentik/KProxy. You will build and evolve observability through tools like Icinga alerting, Grafana dashboards, InfluxDB metrics, and rsyslog pipelines, driving SLO-based alerting and noise reduction. Responsibilities also include leading incident response within a 24/7 on-call rotation as incident commander, driving rapid mitigation, running blameless postmortems with durable fixes, and reducing toil through self-service tooling, APIs, and automated health checks. You will champion reliability reviews and game days/chaos testing, ensure audit-ready operations aligned to WebTrust and PCI-DSS, uphold change management, configuration baselines, and access controls. Collaboration with Network Engineering, Security Architecture, Hosting, and Product teams is essential, along with mentoring 2–3 contractors. Maintaining high-quality operational documentation, SOPs, and architectural diagrams is also required. Your experience should include 5+ years in SRE/production operations or platform engineering supporting large-scale, mission-critical systems with a focus on network/security platforms. Expertise in SaltStack or similar tools (Puppet, Ansible), strong Linux administration and troubleshooting, deep understanding of TCP/IP, routing, L4–L7, load balancing, proficiency in Python, observability tools at scale, Git-based workflows, and infrastructure as code are needed. Proven effectiveness in 24/7 operations, incident management, excellent technical writing, and mentoring skills are vital. Preferred qualifications include hands-on administration of IDS/IPS and DDoS platforms, HAProxy and Nginx experience, Juniper and Palo Alto administration, a relevant Bachelor’s degree, industry certifications (Security+, CISSP, Linux+), web hosting or managed service environments experience, incident response, change management, compliance audits, hybrid cloud/on-premises knowledge, and understanding of WebTrust and PCI-DSS.

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Benefits

  • Range of total rewards including paid time off, retirement savings plans, bonus/incentive eligibility.
  • Equity grants and employee stock purchase plan participation.
  • Competitive health benefits and family-friendly benefits including parental leave.
  • Diverse culture with Employee Resource Groups.
  • Flexible work arrangements including full remote option.

Job requirements

  • 5+ years in SRE/production operations or platform engineering supporting large-scale, mission-critical systems.
  • Expert-level SaltStack or similar configuration management knowledge.
  • Strong Linux administration skills and deep network protocol understanding.
  • Proficiency in Python and software engineering practices.
  • Experience with observability tools (Icinga, Grafana, InfluxDB, rsyslog).
  • Proven 24/7 operation and incident management experience.
  • Excellent documentation and mentorship abilities.