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S02E09: Ken Simpson (MailChannels) – AI Made Spam Smarter, HOSTERS NEED TO ADAPT

Guest: Ken Simpson

Ken Simpson is the founder and CEO of MailChannels, one of the most widely used email delivery and filtering systems in the hosting industry. For more than 20 years he has worked on spam, phishing and email abuse at a scale only a few companies ever see. Today MailChannels serves millions of users and protects a large part of the global hosting ecosystem.

Why has phishing become a bigger threat than spam? How are attackers using AI to improve their success rate? Why do WordPress sites get compromised so often? And how can hosting companies deliver good email while blocking abuse?

In this episode, Ken Simpson, founder and CEO of MailChannels, explains how the email landscape has changed and why hosting companies are dealing with more pressure than ever. We talk about real fraud cases, the rise of automated attacks, and the growing need to analyse sender behaviour instead of relying on simple rules. Ken shares how MailChannels manages email for millions of users and what hosting providers should expect as phishing and AI-driven attacks continue to grow.