In this role, you will take ownership of customer service inquiries, assisting with technical challenges regarding our products and systems. You will respond to technical inquiries via phone, email, and chat while researching solutions for moderate complexity issues. Your ability to communicate effectively across departments and demonstrate ownership of customer issues will be key in ensuring a high-quality customer experience. You will work with various systems like Salesforce and Jira, and your experience should include strong critical thinking skills and an excellent telephone manner to build rapport with customers. This is a remote position, requiring flexibility to work late shifts and weekends. GoDaddy champions a diverse and inclusive culture, offering numerous employee resources and benefits, making it a great place for entrepreneurs.