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Technical Support Specialist (night shifts, based in Lithuania) in Helpdesk Department
in Hostinger - Lithuania, Kaunas

Salary value: 1275 - 1575 EUR

Hybrid
Full-time
Mid
Permanent

Job description

See job offer description.


As a Technical Support Specialist at Hostinger, you will provide expert support on our products and troubleshoot technical challenges via live chat and tickets. Your role requires simplifying complex technical issues into actionable steps for customers, enhancing the customer experience, and staying current with product updates and web hosting technologies. You’ll work 40 hours a week during night shifts, contributing to various teams and projects aimed at continuous improvement for both customers and the organization. Being fluent in Lithuanian and English is essential, along with experience in tech or SaaS customer support. We value exceptional communication and a proactive approach to problem-solving. You will have opportunities for limitless learning and career advancement within a vibrant company culture.

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Benefits

  • Limitless learning opportunities through internal trainings
  • Flexible work options in various locations
  • Health insurance from Day 1 and gym memberships
  • Company events and milestone gifts

Job requirements

  • Fluent in Lithuanian and English
  • Experience in tech or SaaS customer support
  • Exceptional communication skills
  • Understanding of web hosting concepts
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