In this leadership role, you will be responsible for establishing best practices for documentation creation, managing a team of technical writers, guiding their activities, setting the direction for the team development. You will ensure the alignment of technical documentation with the business needs, collaborating with cross-functional teams, and playing a key role in driving process improvements within the documentation lifecycle. Your expertise will be vital in ensuring a comprehensive understanding across systems, processes, and stakeholders. You will collaborate with high-level stakeholders in Technology to ensure the documentation aligns with technical best practices and clearly communicates intricate concepts to a wide range of audiences. Additionally, you will lead by example in creating and reviewing technical documentation, such as API references, specifications, user guides, and release notes. Ensure clarity, accuracy, and accessibility for both technical and non-technical audiences. Analyze and propose solutions to complex user and system requirements, and actively gather feedback to identify areas for improvement while staying updated on industry trends.