The Server Admin L2/3 position with AEserver Group is a challenging and diverse role based in Dubai requiring a unique mix of technical and customer service skills in the web hosting environment. Key responsibilities include managing technical support for customers through various channels and maintaining and securing a range of server technologies and hosting packages. The role demands knowledge of Linux and Windows server systems, web hosting control panels such as cPanel and Plesk, SSH and RDP tools, and cloud computing platforms including VMware, XEN, KVM, Hyper-V, Amazon EC2, DigitalOcean, Google Cloud, and Microsoft Azure. This role involves security hardening, server issue analysis, spam management, and IP blacklist resolution. The candidate will liaise with data center providers, set up shared, VPS, cloud, and dedicated hosting solutions, and maintain server health and updates to industry standards. Technical proficiency in web applications like WordPress and Joomla, as well as email marketing tools, is required. The ideal candidate will display strong interpersonal and communication skills, problem-solving under pressure, and customer service orientation. Additionally, the role offers a flexible working environment with options to work remotely or alone when needed. The company supports professional growth and offers unique benefits including participation in trade shows, travel opportunities, the possibility of equity sharing, and a casual work culture. The position includes a probation period of six months and training during the first month. AEserver Group is a leading web hosting and domain registrar company in the UAE with a strong market presence and an entrepreneurial spirit. Benefits include a market-based salary with bonuses, UAE residence visa, holidays, health card, and annual return ticket to home country. Experience in e-commerce, website design, and programming languages like PHP, HTML5, MySQL, ASP, .NET, and MSSQL are advantageous. Graphic design and entrepreneurial spirit are considered bonuses.