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Front Office Assistant

Exabytes  ·  Malaysia, Penang
On-site Full-time Mid HR

Job Description

Are you a friendly, organized multitasker who enjoys creating a welcoming experience? As the first point of contact, you’ll greet guests and employees with warmth and professionalism while managing front office operations efficiently. We’re looking for someone presentable, detail-oriented, and proactive in managing daily tasks.

What You’ll Do:

  • Guest & Employee Experience: Welcome and assist walk-in guests and employees, ensuring they feel valued and well taken care of.
  • Communication Management: Handle phone calls, emails, and document preparation while ensuring smooth internal and external communication at all levels.
  • Meeting & Event Coordination: Coordinate meetings and events by scheduling, preparing agendas, recording discussions, and managing event spaces or meeting room resources for maximum efficiency.
  • Office Operations & Logistics: Manage office supplies, equipment, and vendor coordination while ensuring smooth daily operations, including travel logistics, document or parcel shipping arrangements, and overall office facilities maintenance.
  • Office Cleanliness & Supplies Management: Oversee cleaning staff attendance, maintain office cleanliness, oversee facility upkeep, and ensure timely replenishment of pantry and office supplies.
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Benefits

  • Engaging: Be the warm and welcoming face that greets guests and employees, creating a professional and inviting front office experience.
  • Fun, collaborative team that works together and celebrates success with company-wide events, team-building activities, and annual dinners.
  • Rewarding: great benefits, incentives, and career growth opportunities, with monthly rewards and achievement awards.
  • Hands-on experience to grow in Administration and HR.

Requirements

  • Reception & Communication: Confident in handling calls, greeting visitors, and assisting with general inquiries professionally.
  • Office & Facility Management: Oversee office cleanliness, manage pantry and supplies, and ensure meeting spaces are ready for trainings, meetings, and events.
  • Administrative & General Support: Skilled in data entry, document preparation, filing, and other administrative tasks.
  • Event & Onboarding Assistance: Support internal events, set up workspaces for new hires, and prepare welcome kits for smooth onboarding.
  • Basic IT & Equipment Support: Able to troubleshoot minor IT issues (e.g., printers, WiFi) and liaise with IT support when needed.