Experts
Strategic Account Manager in Sales Department
in Render - United States, United States / San Francisco

Salary value: $180K-$250K • Offers Equity • Offers Commission

Remote
Full-time
Senior
Full-Time

Job description

See job offer description.


At Render, we’re building the modern cloud platform for developers creating AI-native, full-stack, multi-service applications.

Our mission is to eliminate the tradeoff between the power of hyperscalers and the simplicity of developer-friendly platforms-so teams can ship fast, scale reliably, and focus on their product, not infrastructure. Unlike complex hyperscalers or ephemeral edge/serverless solutions, Render offers a developer-first experience with persistent compute, dynamic autoscaling, built-in orchestration, and observability, allowing teams to launch, scale, and manage real-world applications without writing infrastructure code or managing servers. Whether you’re building LLM-powered applications, scalable SaaS products, or async processing pipelines, Render empowers teams to move fast and scale confidently from MVP to millions of users.

Our platform is trusted by over 4.5 million developers worldwide and continues to grow rapidly. In February 2026, we raised an additional $100M in Series C financing, bringing our total funding to $257M, to accelerate our vision of making cloud infrastructure both powerful and intuitive-designed for the speed of modern AI development.

We’re a diverse and talented team that values craft, velocity, and user experience.

If you’re excited to help shape the future of the intelligent cloud and empower developers everywhere, we’d love to hear from you. Applying to Render We’re seeking candidates who possess high integrity, humility, and an insatiable drive to learn. Through reasoned discussions and continuous feedback, we strive to improve both individually and collectively. We foster an environment of mutual trust and respect, empowering effective debate to achieve the best outcomes for our customers and team. We especially encourage members of underrepresented groups in the tech community to apply and understand that not all successful candidates will meet each

We’re looking for someone who:

If this role excites you but you don’t meet every single requirement, we’d still love to hear from you-your unique experience might be just what we need. benefits and privileges of employment. Please contact us to request accommodation. We encourage all who are interested to apply. We can’t wait to hear from you! Render – CCPA Applicant Privacy Notice Render – GDPR Applicant Privacy Notice

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Benefits

  • This opportunity is also eligible for equity with early-exercise options and extended exercise windows.
  • 4 weeks of paid vacation.
  • 14 weeks of fully paid parental leave for all parents to bond with a newly born, adopted, or fostered child. We will also work with you to create a supportive plan of return.
  • Long-term disability, life insurance, and 401K plans.
  • 100% employer-paid medical coverage and 99% employer-paid dental and vision coverage for you and a dependent. FSAs and HSAs are available as well.
  • Monthly lifestyle stipend for wellness, mental health and therapy, hobbies, etc.
  • Monthly cell phone and internet subsidy.
  • Commuter benefits for Renders in the Bay Area, and home office stipends for remote Renders.
  • Continuous learning benefits & related support.

Job requirements

  • Manage a dedicated portfolio of high-growth customers, establishing yourself as their trusted business advisor and primary point of contact.
  • Develop a deep understanding of each customer’s business, their key objectives, and their technical roadmap to create and account plans that ensure Render is delivering maximum value.
  • Proactively identify and mitigate churn risks by addressing customer concerns, articulating Render’s scalability, and reinforcing the value proposition.
  • Drive account expansion by identifying opportunities to convert customers from month-to-month to committed annual contracts and lead the upsell motion.
  • Collaborate closely with our Customer Engineers, who own the technical relationship with developers, to present a unified front and ensure customers are both technically successful and strategically aligned.
  • Lead regular business reviews with key stakeholders to showcase ROI, review progress against goals, and uncover new opportunities for partnership.
  • Serve as the voice of your customers internally, sharing their feedback and insights with our Product and Engineering teams.
  • Represent Render with authenticity, curiosity, and technical credibility in every customer interaction.
  • Has 5+ years of proven experience in a customer-facing role such as Account Management or Customer Success, preferably in the cloud infrastructure or developer tooling space
  • Possesses a commercial mindset with a track record of successfully managing renewals, identifying expansion opportunities, and negotiating contracts
  • Is familiar with using product usage data or analytics to identify customer health risks and expansion opportunities
  • Is a strategic thinker who can connect the dots between a customer’s technical challenges and their overarching business goals
  • Excels at building rapport and trust with a wide range of stakeholders from senior engineers to C-level executives
  • Is savvy with product-led growth (PLG) environments and understands how to engage customers who initially adopted a product through a self-service motion
  • Is a builder who thrives in ambiguity. You are energized by the opportunity to shape a new function and create processes, not frustrated by the lack of standardized playbooks
  • Has a strong sense of empathy and a genuine passion for helping developers and engineering teams succeed
  • Background at high-performing developer-facing hyper growth tech companies
  • Experience with hyperscalers and / or cloud platform solutions
  • Experience helping customers migrate from hyperscalers to managed platform solutions
  • Experience as a founding or early member of an Account Management or Customer Success team, with a demonstrated ability to help build playbooks and processes from the ground up