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Director – Global Payment Operations in Product Development Department
in GoDaddy - United States, Tempe

Hybrid
Full-time
Senior
Permanent

Job description

See job offer description.


The Director of Global Payment Operations at GoDaddy leads teams managing relationships with payment processors, optimizing payment metrics, and implementing payment acceptance and payout strategies globally. Responsibilities include driving swift resolutions to performance issues, improving customer experience and cost efficiency, and collaborating with payment providers, card schemes, financial institutions, and regulatory groups. The role involves driving projects to launch innovative payment solutions, overseeing testing, and defining success measures. Candidates should have 5+ years in global payments, 1+ year in chargeback/fraud detection within global eCommerce, strong industry relationships, expert knowledge of global CNP payment processing and recurring billing, and experience in regulatory markets like India, Europe, and LATAM. Required skills include technical expertise, analytical problem-solving, business/financial analysis, project management, and excellent communication. Bachelor’s degree in Engineering, Accounting, Finance, Business Management, or related fields preferred. This hybrid role requires residing within commuting distance of Tempe, Arizona, with occasional travel. GoDaddy offers paid time off, retirement plans, bonuses, equity grants, health benefits, parental leave, employee resource groups, and supports a diverse and inclusive culture.

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Benefits

  • Paid time off
  • Retirement savings plans (e.g., 401k)
  • Bonus/incentive eligibility
  • Equity grants
  • Employee stock purchase plan
  • Competitive health benefits
  • Parental leave
  • Employee Resource Groups

Job requirements

  • 5+ years experience in global payments
  • 1+ year in chargeback/fraud detection in global eCommerce
  • Strong relationships within payment community
  • Technical and analytical expertise
  • Bachelor’s degree preferred
  • Excellent project management and communication skills