Hostinger is a rapidly growing web hosting company with over 900 professionals supporting 3 million customers globally. The Technical Support Specialist role focuses on delivering expert assistance on Hostinger products, troubleshooting through live chat and tickets, simplifying technical challenges for customers of varying expertise, and contributing to AI support tools. This position requires adaptability to a fast-paced, ever-changing environment and involves rotation-based schedules including weekends. Key responsibilities include staying updated with product technology, enhancing customer experience, and proactive process improvements. Candidates must be fluent in English, experienced in tech customer support, and knowledgeable about web hosting concepts including domains, DNS, emails, and control panels. Additional advantages include understanding server management, content management platforms, and contributing to AI systems. Hostinger offers extensive training, career growth opportunities, flexible home-based work with schedule rotations, wellness benefits including sick days and recharge leave, and team-building events. This role embodies Hostinger’s mission to empower online success and provides a culture driven by innovation, customer obsession, and a learning mindset, making it suitable for those ready to excel in a remote, dynamic work setting focused on customer success.