Kinsta is a modern cloud hosting company supporting 25,000+ customers, including startups, universities, and Fortune 500 firms, with a 97% customer satisfaction rating. The Account Manager role is post-sale and client-facing, responsible for managing a dedicated book of business, maximizing client value, and generating additional revenue via upselling and cross-selling. This role demands proactive relationship building, tech-savviness, and strong process orientation. Responsibilities include managing client satisfaction, identifying at-risk clients, spearheading growth strategies, coordinating with internal teams, maintaining accurate CRM data, and meeting/exceeding revenue targets and KPIs. The role requires 2-3 years of SaaS sales or account management experience, excellent communication skills, and near-native English proficiency. Benefits include a flexible remote-first environment, remote expense budget, PTO, paid parental leave, professional development funds, sabbaticals, and location-specific healthcare and pension plans for certain regions. Kinsta is an equal opportunity employer committed to non-discrimination. Applicants consent to data processing under Kinsta’s Privacy Policy including data transfer to the USA. AI tools may assist in the hiring process but human judgment prevails in final decisions.