Software Engineering Manager

About Our Company: Headquartered in Denver, Colorado, Cologix is a leading North America network-neutral interconnection and hyperscale edge data center company. Our platform gives customers access to 45+ digital edge and Scalelogix℠ hyperscale edge data centers in 13 markets across the United States and Canada along with a carrier-dense ecosystem of 710+ networks, 360+ cloud providers, 35+ onramps and seven Internet exchanges. We provide our nearly 2,000 customers with direct access to our local operations teams, resulting in strong partnerships enabled by exceptional operational support and unparalleled customer service.

Backed by one of the largest North American infrastructure funds, Cologix’s experienced leadership team, certified staff and commitment to ESG initiatives help form a culture that values our people, our environment and our clients.

About the Position: As a Software Engineering Manager at Cologix, you will lead a talented team, dedicated to designing, building, and delivering a best-in-class, software-defined network (SDN) exchange platform, which will provide the next-generation of cloud connection and digital Meet-Me-Room (MMR) services to our customers. Working together, your group of cross-functional Developers, Network Engineers, Analysts, and Technical Specialists will turn customer feedback, competitive intelligence, and creative ideas into products and features that are open, accessible, completely transparent, highly efficient, wildly scalable, and incredibly effective.

Collectively, you will be responsible for delivering a universal connection platform that is, to our customers, valuable, intuitive, and competitive. This is a top priority of the business, and as such, you will be expected to act as a customer advocate, ensuring that this is the solution that our customers both want and need. What you do daily:

• Lead your team of developers, ensuring that they have the information, connections, tools, and attention needed to keep them unblocked and on track to deliver quality solutions.
• Host daily calls with your team to drive project completion.
• Prioritize the work for your team, adjusting to new information and requests.
• Provide input and technical expertise during design and development phases of the SDLC.
• Triage internal support cases that are escalated to your team, working closely with the Support and Client Experience teams.
• Provide project updates, trends, and reports to the business.
• Work with project stakeholders to drive towards timely milestone completion.
• Validate project scope and set accurate project milestones.
• Provide program management of major initiatives.
• Coordinate internal resources and third parties/vendors for assigned projects.
• Lead development discussions with Business Units, stakeholders, and your team to finalize expected deliverables.
• Review and edit required or necessary strategy, project, or solution changes to your development team.
• Assist in enforcement of project deadlines and schedules.
• Coordinate the launch of software with supporting teams (e.g. Marketing, Support, Sales), including any required release scheduling, announcements, documentation, training, etc. to ensure the successful adoption of solutions from your team.
• Ensure enforcement of software engineering quality and compliance standards, and provide evidence to related controls during team audits.
• Collect customer and stakeholder feedback, and stay up to date on related industry solutions, to help inform your platform roadmap and keep your solutions competitive.