Technical Support Specialist – Nightshift (all genders)
Contabo ·
Germany, Remote (Germany)
Remote Full-time Not specified Customer Support
Job Description
Contabo is hiring a Technical Support Specialist for our nightshift rotation. Remote-first role.
What you will do:
- Provide L1 / L2 technical support for Contabo customers (VPS, dedicated, cloud) during night hours
- Diagnose connectivity, server and platform issues; escalate complex cases
- Maintain internal knowledge base and customer communications
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