Abuse Operations Specialist (Tbilisi)

Your Responsibilities:

• Process incoming abuse reports (e.g., DMCA, phishing, spam) from external providers and users across all company products, including CDN, Cloud, and Hosting.
• Investigate reported incidents according to established internal guidelines and service level agreements (SLAs).
• Take appropriate action on confirmed violations, including communicating with customers and suspending services when necessary.
• Maintain clear and accurate documentation for all cases handled.
• Collaborate with Technical Support and other internal teams to address complex issues.
• Identify and escalate emerging abuse trends to help improve platform-wide security.

The world’s digital experiences run on something invisible: the infrastructure and software that keep them fast, reliable, and secure. At Gcore,you’ll help design and deliver that foundation for an AI-driven world.

We’re a global provider of infrastructure and software solutions forAI, cloud, network, and security,powering everything from real-time communication and streaming to enterprise AI and secure web applications. With210+ edge locations, 50+ cloud regions, and thousands of GPUs,your work here can reach users and businesses across the globe.

You’ll collaborate with leading technology partners such asIntel, NVIDIA, Dell, and Equinix,and work on platforms that power digital products used around the world. Our vision is simple: to connect the world to AI, anywhere, anytime.

Want to work on technology that goes beyond a single product or industry?Join a global team of550+ professionalsbuilding infrastructure and software that supports the entire digital ecosystem.