Experts
Principal Product Manager – In Store Experience in Product Development Department
in GoDaddy - United States, Remote

Remote
Full-time
Senior
Permanent

Job description

See job offer description.


At GoDaddy, the Principal Product Manager for In Store Experience plays a critical role in shaping the future of commerce products tailored for small business owners. This role involves defining and communicating a clear product vision and roadmap for Point of Sale (POS) systems and in-store experience offerings, ensuring alignment with company strategy and merchant needs. The manager will collaborate extensively with cross-functional teams including design, engineering, data analytics, sales, and customer success to deliver impactful features on schedule and at scale. Responsibilities include analyzing user behavior, market trends, and competitive landscapes to identify opportunities for innovation and product differentiation. The role demands a relentless focus on the customer, championing their voice through regular research and feedback integration to drive product decisions. Defining success metrics and utilizing data-driven insights for continuous product improvement is fundamental. Candidates should have over 8 years of product management experience, preferably in POS, retail, or SaaS platforms, with a proven track record of shipping and scaling complex customer-facing products. A deep understanding of in-store commerce workflows and merchant pain points is essential, along with strong technical acumen to effectively partner with engineering teams. Exceptional communication and stakeholder management skills are necessary to align cross-functional teams around a common vision. The role supports a culture embracing diversity, equity, inclusion, and belonging, and offers varied employee resource groups and family-friendly benefits. GoDaddy promotes a flexible work environment with remote work options and occasional office visits for team collaboration. This position excludes candidates from certain U.S. states and cities. GoDaddy is an equal opportunity employer committed to pay equity and inclusive hiring practices, providing a supportive atmosphere for all team members.

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Benefits

  • Paid time off
  • Retirement savings plans (e.g., 401k)
  • Bonus/incentive eligibility
  • Equity grants
  • Employee stock purchase plan
  • Competitive health benefits
  • Family-friendly benefits including parental leave
  • Diversity and inclusion initiatives
  • Remote work flexibility

Job requirements

  • 8+ years product management experience, preferably in POS, retail, or SaaS
  • Proven success with shipping and scaling customer-facing products
  • Strong understanding of in-store commerce and merchant pain points
  • Technical acumen and experience partnering with engineering teams
  • Exceptional communication and stakeholder management skills
  • Data-driven approach to product decisions
  • Relentless focus on user experience and customer outcomes