Join GoDaddy as a Principal Product Manager for the Messaging Platform based in Pune, Maharashtra. This hybrid role involves working both remotely and onsite to lead the vision, strategy, and execution of the Generative AI Support Agent Assist product, enhancing digital care offerings. The role demands innovation in AI technology, collaboration with customer care teams, and expertise in Messaging platforms such as Amazon Connect and Salesforce Messaging Cloud. Responsibilities include strategic vision and roadmap development, customer-centric innovation, product development and experimentation, agile leadership, cross-functional collaboration, and market analysis to maintain a competitive edge. Candidates should have 8+ years of product management experience, strong knowledge of Messaging and CRM technologies, proficiency in Agile methodologies, and the ability to use data-driven insights for product optimization. Preferred qualifications include support center product development experience and software engineering background. GoDaddy offers competitive benefits including paid time off, retirement savings, bonus eligibility, equity grants, health benefits, parental leave, and a diverse and inclusive work culture. The company values equity, diversity, and inclusion, striving to empower entrepreneurs worldwide through innovative tools and support. GoDaddy is an equal opportunity employer committed to fair hiring practices and supporting candidates throughout the recruitment process.