Senior Manager Site Reliability Engineer

Location: Remote, India

At GoDaddy the future of work looks different for each team. Some teams work in the office full-time; others have a hybrid arrangement (they work remotely some days and in the office some days) and some work entirely remotely.

This is a remote position, so you’ll be working remotely from your home. You may occasionally visit a GoDaddy office to meet with your team for events or meetings.

Join Our team…

As a Senior Manager of Site Reliability Engineering, you will lead GoDaddy’s SRE Center of Excellence in India. You will hold a senior role in the overall engineering leadership team. You will support GoDaddy’s growth of its engineering footprint in India and develop a high-performing, cross-time-zone, globally unified SRE team.

The objective of the SRE Center of Excellence is to establish a durable, scalable, secure, and cost-efficient cloud operations capability. This role supports GoDaddy’s ongoing progression from monolithic architectures to modular, multi-service platforms, enabling both product agility and operational performance at scale.

You will champion a platform-as-a-product outlook, promoting engineering team independence while maintaining reliability, resilience, cost efficiency, and solid operational standards. Leading a unit of Infrastructure, Automation, Cloud Operations, and SRE engineers, your leadership will directly influence the daily experience of GoDaddy engineering teams and the digital journeys of millions of GoDaddy customers, entrepreneurs, small business owners, and merchants worldwide!

This is a rare opportunity to build and expand a global SRE capability from India. You will collaborate with dedicated engineers across regions, address complex distributed systems challenges, and make technology and operating model decisions that affect millions of GoDaddy customers and their businesses.

Managing a cross-functional, global platform organization:

The SRE Center of Excellence supports various products and works closely with feature teams in different time zones. You will develop robust operating procedures, defined ownership frameworks, and efficient collaboration methods. These will help globally distributed teams act swiftly while ensuring high quality, reliability, and accountability.

You will need to balance building the local team in India with global coordination. Ensure the India SRE organization fits well within GoDaddy’s wider engineering strategy and operating model.

Velocity as a competitive advantage

GoDaddy’s ambition is to innovate faster while reducing operational incidents and improving customer, merchant, and developer experience. To achieve this, platform capabilities must evolve from being perceived as a bottleneck to becoming an accelerator.

Your mission will be to empower product and feature teams to deliver independently, securely, and swiftly. The business impact is clear: accelerated engineering cycles result in enhanced customer experiences, faster product innovation, improved merchant outcomes, and greater competitive advantage.

Building true platform-as-a-product capabilities

GoDaddy is transitioning from a platform-as-support framework to an authentic platform-as-a-product framework. This entails developing self-service options that make the paved road the most straightforward route for engineering teams.

You will support the development and continuous improvement of developer platforms for infrastructure provisioning, CI/CD, observability, database operations, incident response, and operational automation. The purpose is to elevate developer experience while decreasing the operational responsibilities of platform teams.

Every platform upgrade should produce impact throughout the broader engineering organization: enabling teams to accelerate, function more securely, and achieve improved outcomes for GoDaddy customers and merchants.

Reliability transformation under growth pressure

GoDaddy must deliver world-class reliability while continuing to support growth across products, markets, and customer segments. This requires architecting for modularity, scalability, security, and cost efficiency from day one.

You will play a key role in strengthening incident management and improving availability. You will also reduce operational toil and build a culture where reliability is engineered into systems. This happens rather than being added after the fact.

The stakes are real: every minute of downtime can affect GoDaddy customers, entrepreneurs, merchants, and their businesses.