In this role, you will provide expert support on Hostinger products, troubleshoot technical challenges via live chat and tickets that exceed customer expectations. Simplify technical issues of varying complexity into actionable steps that customers of all expertise levels can follow. Contribute to different teams or projects that enhance the customer experience based on evolving customer and organizational needs. Your skills in customer support will shine as you keep updated on Hostinger product updates, services, features, and the latest web hosting technologies to assist customers effectively. Proactively identify and implement improvements to your work, team, and department.