IONOS logo

Technical Support Representative

IONOS  ·  Philippines, Cebu City, Philippines
Not specified Full-time Not specified Customer Support

Job Description

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams.

We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues.

Become part of IONOS and grow with us. We power the people who power the Internet. Like tech, entrepreneurship, and working on a multinational team?

You’ll feel at home at IONOS. Who we are With over 8 million customer contracts, IONOS is one of the world’s leading web hosting and cloud providers. Our products help businesses establish their web presence, grow their online reach, and scale their IT and cloud operations.

IONOS carries a wide range of product portfolios ranging from domains and classic websites to full featured cloud servers and online marketing tools. IONOS Philippines, located in one of the premier business hubs in Metro Cebu is a captive site and has been in operations for 15 years, employing over 400 employees. Who

Qualifications:

At least 2nd year College Level or Graduate of any 2-year course At least 6 months sales/customer service experience is an advantage Knowledge in Website Development, Webhosting and WordPress is an advantage Content Management System is an advantage Basic email knowledge and troubleshooting is an advantage Excellent English Communication Skills Ability to remain calm and professional in all circumstances Highly Motivated and Target Driven Willing to work on shifting schedules Solutions-oriented Job and Company Highlights Competitive salary + bonuses + unlimited commission Generous paid time off Healthcare and Life Insurance coverage on day 1 Above industry standard company and statutory

Apply Now

You'll be redirected to the company's application page

Benefits

  • Monthly and Quarterly Engagement Activities
  • Work-Life Balance
  • Training and Development

Requirements

  • At least 2nd year College Level or Graduate of any 2-year course
  • At least 6 months sales/customer service experience is an advantage
  • Knowledge in Website Development, Webhosting and WordPress is an advantage
  • Content Management System is an advantage
  • Basic email knowledge and troubleshooting is an advantage
  • Excellent English Communication Skills
  • Ability to remain calm and professional in all circumstances
  • Highly Motivated and Target Driven
  • Willing to work on shifting schedules
  • Solutions-oriented
  • Competitive salary + bonuses + unlimited commission
  • Generous paid time off
  • Healthcare and Life Insurance coverage on day 1