Junior Customer Service Specialist (m/f)

As Junior Customer Service Specialist at LH.pl, you provide first-line support for our hosting and domain customers.

Your responsibilities:

• Respond to customer inquiries via phone, email, chat.
• Resolve basic technical issues with hosting, email, domains.
• Identify when to escalate to senior team members.
• Document customer interactions.
• Continuously improve product knowledge.

Requirements:

• Customer service experience preferred.
• Basic IT knowledge.
• Polish fluency; English is a plus.
• Strong communication skills.