Experts
System Engineer in Infrastructure Department
in Mainstream - Bulgaria, Sofia

Hybrid
Full-time
Not specified
Full-Time

Job description

See job offer description.


Mainstream is the leading cloud provider in the region, with a network of over 8 data centers across Southeast Europe. With the largest team of cloud experts in the Balkans, Mainstream provides support to clients in all stages of cloud transformation, from assessment of readiness to move to the cloud and development of a cloud strategy to migration, management and optimization of public, hybrid and multi-cloud environments. Partnerships with global cloud leaders such as Amazon Web Services and Microsoft Azure, as well as the regional Mainstream Cloud platform, provide a wide choice of cloud solutions that, combined with the certifications and collective experience of the Mainstream teams, strengthen the business of regional and foreign companies.

Over the years, Mainstream has built a reputation as a cloud partner that “unlocks new business opportunities through technology” and has earned the trust of over 300 clients. Now, we are looking for a System Engineer to strengthen our Managed Environment team.

  • Monitor the health, availability, and performance of infrastructure and cloud services (servers, virtual machines, databases, and networking components).
  • Respond to alerts, tickets, and incidents; troubleshoot issues and take corrective actions to restore services within defined SLAs.
  • Analyze monitoring alarms (including outside working hours when

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Benefits

Job requirements

  • 2-3 Years of relevant experience
  • Bachelor’s Degree in relevant filed preferred
  • Strong knowledge in: VMware (vSphere/ESXi, vCenter),NSX, Veeam
  • Proven experience in virtualization, backup, and storage domains
  • Production troubleshooting + working with incidents/tickets
  • Knowledge of enterprise storage platforms / backup strategies
  • Learning agility with exceptional drive for development
  • Strong customer-facing communication (clear written updates, escalations)
  • Proactive problem solver
  • Team player
  • Continuous drive for innovation, automation and AI integration