Network Strategy Officer

About MegaportWe’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 600 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun. Our Team CultureWe’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do. We’re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don’t meet every requirement? That’s okay. If you’re excited about this role, we encourage you to apply.
The Role

Reporting to the Senior Network Acquisition Manager, the Network Strategy Officer supports vendor engagement, quote collection, order processing, delivery tracking, and the tracking of network risks across Megaport’s global network.

Working with Network Strategy, Procurement, Engineering, Operations, and external vendors, this role helps ensure network orders, risks, and delivery milestones are tracked, communicated, and progressed efficiently.

This role provides a strong foundation for future growth within the Network Strategy team or related functions such as Procurement, Operations Engineering, or Network Commercial Management. It is ideal for someone looking to build a career in telecoms infrastructure, vendor management, or global network operations.

What You’ll Be Doing

• Submit and track vendor quote requests, including local loop and last-mile pricing.

• Follow up with vendors on quote responses, commercial details, order documents, delivery milestones, and outstanding actions.

• Track vendor response times and delivery commitments, escalating where timelines or service levels are at risk.

• Support network order creation through internal systems, vendor portals, and deployment tools such as Forge.

• Request, review, and archive KMZ/KML files, LOAs, CFAs, FOCs, circuit designs, service IDs, and handoff details.

• Monitor vendor delivery timelines across site survey, design, provisioning, testing, and activation.

• Escalate vendor delays, missing documentation, jeopardy notices, or delivery risks to relevant stakeholders.

• Maintain accurate updates in Jira and other internal tracking systems.

• Coordinate with Operations and Engineering to track network risks, capacity challenges, and operational issues.

• Support coordination of hardware renewals, licensing renewals, upgrades, and related vendor activities.

• Assist with reporting on vendor escalations, delivery status, operational risks, and network capacity tracking.

• Provide cross-functional support across Network Strategy, Procurement, Engineering, and Operations.