Sales Operations Analyst

About MegaportWe’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 600 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun. Our Team CultureWe’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do. We’re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don’t meet every requirement? That’s okay. If you’re excited about this role, we encourage you to apply.

The Role

Megaport is seeking a proactive and detail-oriented Sales Operations Analyst to support the EMEA Sales Operations organization. This role will help improve forecasting support, reporting accuracy, CRM governance, and operational efficiency across the region. This role will support regional operational execution while helping scale processes supporting EMEA and future international operational initiatives. The ideal candidate enjoys solving operational problems, improving processes, and supporting fast-paced sales organizations.

What You’ll Be Doing

• Support forecasting processes, pipeline reviews, and CRM governance activities

• Maintain dashboards, reports, and operational metrics for regional leadership

• Analyze pipeline quality, sales performance trends, and operational KPIs

• Improve CRM data quality and process compliance

• Support territory management and account alignment activities

• Assist with quote management and opportunity administration workflows

• Coordinate with Systems & Tools teams regarding Salesforce issues and enhancements

• Support onboarding, documentation, and process communication initiatives

• Assist with operational readiness for new products, process rollouts, and GTM initiatives

• Collaborate with regional sales leadership and cross-functional business partners

• Support Latitude operational initiatives within the EMEA region