Sales Operations Manager

About MegaportWe’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 600 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun. Our Team CultureWe’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do. We’re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don’t meet every requirement? That’s okay. If you’re excited about this role, we encourage you to apply.

The Role

Latitude.sh, now part of Megaport, delivers high-performance Compute-as-a-Service built for latency-sensitive, scalable, and modern workloads. With Megaport’s global Network-as-a-Service platform, customers now gain instant access to dedicated compute tightly paired with private, on-demand connectivity.

Megaport is seeking a highly organized and analytically driven Sales Operations Manager to support the growth and operational scaling compute-focused products. Reporting to Director of Sales Operations, Latitude, this role will partner directly with sales leadership, RevOps, Sales Systems & Tools, Finance, and Enablement teams to improve operational execution and sales productivity. The role will improve forecasting consistency, CRM process adoption, sales reporting, territory management, and cross-functional operational alignment. The ideal candidate has strong CRM process expertise, forecasting experience, and the ability to operate effectively within fast-paced technology organizations.

What You’ll Be Doing

• Manage forecasting processes, pipeline reviews, and opportunity governance for Latitude

• Support quote management workflows and operational process execution

• Improve CRM data quality, adoption, and sales process consistency

• Build dashboards, reports, and operational insights for Sales Leadership

• Coordinate with Revenue Systems teams on Salesforce enhancements and process improvements

• Analyze sales performance trends, pipeline health, and operational KPIs

• Support territory planning and compensation tracking initiatives

• Assist with onboarding, documentation, and operational process training

• Partner cross-functionally with Marketing, Finance, Product, and Customer Success teams

• Support operational integration efforts and process standardization initiatives

• Identify workflow inefficiencies and recommend scalable improvements

• Support marketplace and channel sales operational processes