Sales Consultant Chat – Network Solutions

What You’ll Do:

• Field inbound calls and identify areas to help our customers’ online presence.
• Educate customers about their website and current marketing strategy to help them understand the importance of having an online presence.
• Provide consultation to customers regarding new products and services that will help their businesses succeed.
• Provide issue resolutions within our scope of support; directing customers to paid solutions or third-party steps as appropriate.
• Meet metrics that could include but are not limited to customer satisfaction and daily sales targets.
• Demonstrate extraordinary interpersonal skills and the ability to thrive, multi-task, and prioritize in a high-volume, dynamic environment.
• Apply solid sales skills to understand customer’s needs and close all sales with integrity.

This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.