Sr Program Manager

Description of Role

The program manager is responsible for managing large complex programs that have some or all of the following characteristics

• Initiatives or features that span platforms, product groups, products or services
• Complex business or customer interfaces
• Multiple internal and/or external dependencies
• Cross brand, platform or product integrations

Responsibilities

Delivery

• Coordinates strategy, roadmap & release planning, dependency mapping, backlog management and execution of initiatives or features that span platforms, product groups, products, services, IT, legal, compliance, etc.
• Manages handoffs or transitions of information and/or deliverables
• Identifies and captures impediments, raises them with leaders to resolve them
• Builds and continually improves information radiators to ensure proper visibility and transparency
• Manages or facilitates program or platform backlog, metrics and flow of work

Facilitation

• Defines purpose and outcomes, designs meeting flow for complex problems or to achieve objectives
• Facilitates planned and/or collaborative meetings or workshops for distributed teams or diverse groups
• Ensures post meeting or workshop activities are followed through on

Communications

• Utilizes appropriate & effective communication
• Maintains accurate & transparent information to stakeholders and interested parties

Creative Problem Solving

• Facilitates brainstorming sessions to identify problems, perform root cause analysis, and develop potential solutions at product and platform level
• Promotes a positive team environment that is diverse and inclusive
• Assertive but empathetic with good emotional intelligence
• Facilitates development of hypothesis, experiments and measurements for initiatives or features

Employment with Newfold Digital is at-will and nothing in this Job Description should be interpreted or construed to alter the at-will employment relationship.

This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.