Systems Administrator, Senior

Newfold Digital empowers the world’s business owners, content publishers, and those with ideas to control their online destiny with power and confidence. We enable everyone to be able to establish their online presence. From buying a domain and setting up a website, to growing their business and presence online, we come together to make sure small businesses have all the tools and support they need to achieve their goals.

Role Overview

We are seeking ahighly skilled and experienced Senior Systems Administratorwith a strong background in managing and operating cloud platforms likeOCI, AWS,Azure, orGCP. The ideal candidate should possess excellent troubleshooting, automation, and monitoring skills, along with expertise in managing hybrid infrastructures across globally distributed data centers. This role demands a strong understanding of Linux/Unix systems, cloud-native observability tools, database management, and automation workflows.

Roles & Responsibilities:

Cloud Infrastructure Management:

• Manage and optimize OCI and other cloud platforms, including Compute, Storage, Networking, and Observability tools.
• Implement and manage cloud IAM policies, NSGs, Security Lists.
• Automate provisioning, scaling, and management of cloud resources using tools like Terraform and Ansible.
• Diagnosing issues with connectivity, performance, and security, using monitoring and logging tools like CloudWatch, Grafana, and Prometheus.

System Operations:

• Conduct regular patch management and system maintenance to ensure platform stability.
• Troubleshoot and resolve hardware, OS, and database issues for Linux/Unix systems.

Monitoring & Observability:

• Set up and maintain system and application monitoring using tools like Grafana, Prometheus, Zabbix, and OCI Monitoring.
• Proactively identify and resolve performance issues using dashboards and alerts.

Automation & Documentation:

• Automate repetitive tasks using Bash, Python, or Ruby and maintain operations documentation.
• Use tools like Terraform for Infrastructure as Code and configuration management.

Incident Management:

• Handle incidents and escalations, ensuring SLAs and uptime standards are met.
• Collaborate with engineering teams for root cause analysis (RCA) and permanent fixes.

Database & Application Support:

• Manage and troubleshoot databases like MySQL and PostgreSQL, and web servers like Apache and Nginx.

Collaboration & Shift Management:

Work with global teams, ensuring smooth hand-offs in a 24×7 environment.

Preferred Experience

Educational Qualifications: