Cloud Business Consultant – MX

We’re looking for a Cloud Business Consultant to join our Cloud Optimizer team. Cloud Optimizer is a managed service focused on helping customers efficiently orchestrate their cloud resources. The attributes that make the cloud such a powerful source of technological innovation-on-demand provisioning, scalable, and elastic resources, the sheer velocity of newly launched and improved service offerings-also make cloud management a unique and complex challenge. On a day-to-day basis, you will be helping customers distill large amounts of usage data into meaningful business intelligence. The goal of the Cloud Optimizer team is to help our clients develop into more mature and innovative consumers of the cloud.

As a Cloud Business Consultant, you will need to be comfortable working with data and presenting conclusions clearly. You will also need to be at ease with general support of technology products and services. But most importantly, you need to be comfortable engaging with customers, understanding their needs, and helping them accomplish their goals.

If you have experience as a CSM (Customer Success/Service Manager), TAM (Technical Account Manager), BA (Business Analyst), Financial Analyst, or Technology Consultant and you are looking to extend your skills, then we want to talk to you!

What You’ll be Doing

You will be assigned to 10-15 enterprise cloud customers.

You will prepare in-depth analyses using big data and present to high-level stakeholders at our largest clients. You will prepare supporting documentation and reports for those reviews.

Work with other Rackspace teams (professional services and managed services) to support the delivery of cloud management projects and support best practices.

Provide financial analysis of client cloud spend including trend reporting, identification of opportunities for cloud optimization, and outlining recommendations and proposals for optimization projects.

Demonstrate expertise in knowledge of the AWS platform, guiding each client in their utilization of AWS services.

Provide onboarding services to new Rackspace Cloud Optimizer customers.

Support the sales team in new business activities, as needed.

Work on assigned key initiatives, including new service offerings, profitability analysis, tool assessments, marketing initiatives, etc.