Project Manager III – IN

Career Level Summary

• Requires in-depth conceptual and practical knowledge in own job discipline and basic knowledge of related job disciplines

• Solves complex problems

• Works independently, receives minimal guidance

• May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives

• Acts as a resource for colleagues with less experience

Key Responsibilities

• Maintains day-to-day hygiene of the Findings & Assurance Register: logging new findings, confirming each has one named owner and one committed due date, and flagging items approaching the 30-day escalation clock.

• Tracks Deal Gate submissions against the 5 working day SLA, chasing named SME reviewers for sign-off and maintaining the decision record and evidence pack for each case.

• Compiles data for the DAO Scorecard each reporting cycle, including findings overdue, Deal Gate cycle time, Operational Readiness Review pass rate, escalations to Council, and SCH/Advent/Dell Med finding closure rate, under the direction of the Interim Lead and Programme Director.

• Manages scheduling, agendas, action logs and follow-up tracking for the Healthcare Assurance Forum and Mobilisation Forum.

• Supports Operational Readiness Review administration, collating evidence from named signatories, including Delivery, Infrastructure, Epic Apps, Security, Architecture and Clinical Informatics, ahead of go-live decisions.

• Assesses and manages variances against register due dates and Deal Gate SLA windows, escalating items approaching or breaching SLA to the Programme Director / Gate Coordinator, and immediately flagging any item with potential patient-safety implications rather than holding it for standard cadence.

• Maintains version control and distribution of the Governance Charter, Terms of Reference and related DAO artefacts as they are updated.

• Manages the competing needs of multiple stakeholders across EDE, Account Owners and Service Delivery Manager contacts to chase outstanding register and Deal Gate actions.

• Supports onboarding of new findings from SCH, Advent, Dell Med and future healthcare accounts into the register, ensuring illustrative placeholders are replaced with real, validated findings and named owners.

• Produces regular reporting packs for Healthcare Vertical LT and Account Executive Assurance sessions, communicating status and risk clearly to leadership.

• Provides ongoing work direction to any supporting coordination staff and fosters knowledge exchange within the DAO operations team as it scales.

Certifications

• CAPM or PMP preferred.

• ITIL Foundation a plus.

• No clinical or healthcare compliance certification required; healthcare industry exposure is required instead, see Experience.

Physical Demands

General office environment. Moderate levels of stress may occur at times. May require long periods sitting and viewing a computer monitor. No special physical demands required. Schedule flexibility to include working a weekend day regularly and holidays as required by the business for 24/7 operations, and to align with US Healthcare Vertical working hours as needed.

Travel

Remote