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Senior Solutions Architect (VMware)

Rackspace  ·  United States, RHQ – KSA Work from Home
Hybrid Full-time Senior Operations

Job Description

Location: Riyadh, Saudi Arabia (On-site)
Language Requirement: Fluent Arabic and English

Key Responsibilities

  • Develop trusted relationships with client executives and technical stakeholders, acting as both a business and technical advisor.
  • Lead customer workshops focused on VMware technologies, private cloud adoption, data centre modernisation, hybrid cloud architectures, and platform transformation strategies.
  • Design and position solutions leveraging VMware Cloud Foundation (VCF), vSphere, NSX, VMware Aria Suite, Tanzu, and complementary technologies.
  • Assess customer requirements and develop solution architectures that address current and future business objectives.
  • Lead complex presales engagements, coordinating with Subject Matter Experts (SMEs), Product Management, Sales, and Delivery teams.
  • Produce high-quality proposals, RFI/RFP responses, bids, and Statements of Work (SoWs) that clearly articulate customer requirements, solution designs, project scope, and delivery effort.
  • Provide specialist guidance on VMware platforms, migration strategies, infrastructure transformation, and hybrid cloud adoption.
  • Identify buying signals, compelling events, key stakeholders, and potential barriers to successful sales outcomes.
  • Anticipate and address technical and commercial objections, reducing customer risk and increasing confidence in Rackspace solutions.
  • Advise customers on infrastructure operations, platform governance, cloud strategy, and transformation roadmaps.
  • Estimate project effort, resource requirements, and delivery approaches using Agile, Waterfall, or hybrid methodologies.
  • Maintain accurate pipeline, opportunity, and customer engagement information within Salesforce.
  • Contribute to the development of the wider solutions organisation through mentoring, knowledge sharing, and technical leadership.
  • Maintain deep expertise in VMware technologies and stay current with industry developments and market trends.

Required Qualifications & Experience

  • Bachelor’s degree in Engineering, Computer Science, Information Systems, Business, or a related discipline; alternatively, 10+ years of relevant experience in technical presales, consulting, or solution architecture.
  • Extensive experience designing enterprise infrastructure and VMware-based solutions.
  • Strong understanding of datacentre and infrastructure modernisation strategies, including virtualisation, workload migration, consolidation, private cloud, and hybrid cloud adoption.
  • Proven expertise across VMware technologies, including: VMware Cloud Foundation (VCF), vSphere, vCenter, NSX, VMware Aria Operations and Automation, and VMware Tanzu.
  • Strong knowledge of enterprise infrastructure architectures, including compute, storage, networking, and security.
  • Experience designing highly available, scalable, resilient, and secure virtualised environments.
  • Understanding of disaster recovery, backup, business continuity, and infrastructure resilience solutions.
  • Familiarity with infrastructure automation and orchestration tools such as Terraform, Ansible, Aria Automation, or similar technologies.
  • Knowledge of Kubernetes and container platforms, particularly VMware Tanzu, is advantageous.
  • Demonstrated success solving complex technical challenges within enterprise VMware, virtualisation, or hybrid cloud environments.
  • Strong commercial awareness and the ability to navigate complex customer engagements and negotiations.
  • Advanced understanding of industry trends relating to virtualisation, private cloud, hybrid cloud, and data centre transformation.
  • Experience using solutioning and presales tools, including Salesforce, proposal management, project scoping, and assessment frameworks.
  • Exceptional communication, presentation, whiteboarding, analytical, and problem-solving skills.
  • Strong organisational and time-management skills with the ability to balance multiple opportunities and strategic initiatives.

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Benefits

  • Becoming the recognised VMware and Infrastructure Modernisation expert within Rackspace
  • Driving successful solution outcomes for complex enterprise customers
  • Influencing strategic technology decisions and transformation programmes
  • Helping customers modernise their infrastructure while accelerating their cloud and digital transformation journeys
  • Enabling sustained revenue growth through technical leadership, innovation, and trusted advisory relationships