Account Manager (Non-sales)
Reg.ru ·
72к1, Moscow, Russia
On-site Full-time Not specified Customer Support
Job Description
Reg.ru is the leading Russian domain registrar. We are hiring an Account Manager (non-sales focus) to take care of customers throughout their lifecycle — without cold outbound sales.
What you will do:
- Be the main point of contact for assigned customers; respond to questions and requests
- Configure services, renewals, transfers; coordinate with technical teams
- Identify opportunities to improve customer experience and retention
- Maintain accurate records in the CRM
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