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Customer Success Manager (no sales)

Reg.ru  ·  Russia, Moscow
Not specified Full-time Not specified Sales

Job Description

Runity (Reg.ru, RU-CENTER, SpaceWeb) is hiring a Customer Success Manager (no sales) for dedicated and colocation customers.

Responsibilities:

  • Support active customers; prepare and control contractual and closing documents
  • Coordinate with internal departments on customer matters
  • Control billing-system accuracy and service tariffication
  • Manage accounts-receivable; handle inbound customer requests
  • Maintain reporting and update service/status info
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Requirements

  • B2B experience (customer success or sales)
  • Negotiation skills; strong written/oral Russian
  • Contract/invoicing/closing-document handling
  • Excel/Google Sheets; high responsibility
  • Plus: knowledge of dedicated/colocation market