Experts
Strategic Customer Success Manager in Sales Department
in Vultr - United States, United States

Salary value: $120,000-$160,000

Remote
Full-time
Senior
Full-Time

Job description

See job offer description.


Who We Are Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. With 32 global cloud data center locations, Vultr is trusted by hundreds of thousands of active customers across 185 countries for its flexible, scalable, global Cloud Compute, Cloud GPU, Bare Metal, and Cloud Storage solutions. In December 2024 Vultr announced an equity financing at a $3.5 billion valuation. Founded by David Aninowsky and self-funded for over a decade, Vultr has grown to become the world’s largest privately-held cloud infrastructure company. Vultr Cares

  • 100% company-paid insurance premiums for employee medical, dental and vision plans.
  • 401(k) plan that matches 100% up to 4%, with immediate vesting.
  • Professional Development Reimbursement of $2,500 each year.
  • 11 Holidays + Paid Time Off Accrual + Rollover Plan.
  • Commitment matters to Vultr! Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year.
  • $500 stipend for remote office setup in first year + $400 each following year.
  • Internet reimbursement up to $75 per month.
  • Gym membership reimbursement up to $50 per month.
  • Company paid Wellable subscription.

Join Vultr Vultr is seeking a highly skill set. Inclusion & Privacy We are an equal opportunity employer and are committed to creating an inclusive environment for all employees. We welcome applications from individuals of all backgrounds and experiences, and we prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable laws. Vultr will consider qualified applicants with arrest or conviction records in accordance with applicable laws and will not conduct a background check until after an offer of employment has been extended and accepted.

We also take your privacy seriously. We handle personal information responsibly and follow applicable laws, including U.S. privacy rules and India’s Digital Personal Data Protection Act, 2023. Your data is used only for legitimate business purposes and is protected with proper security measures. Where allowed by law, applicants may request details about the data we collect, access or delete their information, withdraw consent for its use, and opt out of nonessential communications. For more details, please see our Privacy Policy.

More Offers From Vultr

Storage Performance Engineer in Vultr United States, United States

$80,000-$110,000

Remote
Full-time
Not specified
Full-Time

Data Center Site Manager (Atlanta / Lithia Springs, GA)... in Vultr United States, Atlanta Data Center

$80,000-$100,000

Not specified
Full-time
Senior
Full-Time

$120,000-$150,000

Remote
Full-time
Senior
Full-Time

Senior Talent Acquisition Specialist... in Vultr United States, United States

$80,000-$95,000

Remote
Full-time
Senior
Full-Time

Strategic Technical Account Manager GPU... in Vultr United States, United States

$115,000-$140,000

Remote
Full-time
Senior
Full-Time

Benefits

  • 401(k) retirement plan.
  • Paid time off.
  • Bonus / commission.
  • Gym / fitness membership.
  • Sabbatical leave.

Job requirements

  • 7+ years of experience in Customer Success, Account Management, or Strategic Account roles within IaaS, PaaS, Cloud, or Enterprise Infrastructure environments.
  • Proven success managing large, complex enterprise or strategic accounts with contractual and SLA-driven obligations.
  • Strong technical acumen across cloud compute, networking, and storage; familiarity with GPUs, VMs, and bare-metal infrastructure preferred.
  • Exceptional communication, negotiation, and executive-presence skills.
  • Demonstrated ability to collaborate cross-functionally with Sales, Product, Engineering, and Operations.
  • Data-driven mindset with experience using health scores, usage metrics, and success plans to drive outcomes.
  • Bachelor’s degree in a related field (Business, Engineering, or Computer Science preferred).
  • Preferred Experience
  • Knowledge of AI/ML workload deployment, GPU cluster management, or cloud optimization strategies.
  • Familiarity with Salesforce, Gainsight, or similar Customer Success platforms.