Customer Service Representative (m/f/d) – Technical Support
Webgo ·
Germany, Hamburg
Not specified Full-time Senior Permanent Customer Support
Job Description
Webgo, one of Germany’s leading hosting providers, is looking for a Customer Service Representative in technical support.
Your tasks:
- Handle customer inquiries via phone, email and chat.
- Resolve technical issues with hosting, domains, email.
- Document customer interactions.
- Recommend products and upgrades when appropriate.
- Collaborate with technical teams on complex issues.