When people talk about AI in customer support, they usually imagine a chatbot answering simple questions. But in reality, the most interesting implementations go much deeper than that. A good example is Hosting.com - a global hosting company with more than 900 employees and around a million support conversations every month.

TL;DR – Hosting.com (formerly A2 Hosting) has rolled out Monarx security across its full global server fleet. Hosting.com runs infrastructure serving more than 3 million...

Every once in a while, the hosting industry gets a shakeup big enough to make even the most jaded execs sit up and pay attention. This is one of those moments. Rocket.net - the fast-rising managed WordPress platform that barely existed six years ago and is already making noise at the top of the market - is officially joining forces with Hosting.com

Seb de Lemos didn’t mean to start one of the world’s fastest-growing hosting companies. Like many in the industry, he began at home, "playing around with computers in my parents’ house" as he says. What started as a teenage experiment eventually became a global brand managing millions of websites: World Host Group.