The web hosting market continues to grow, but running a hosting business is becoming more complex each year. A global survey of 446 hosting providers...

When people talk about AI in customer support, they usually imagine a chatbot answering simple questions. But in reality, the most interesting implementations go much deeper than that. A good example is Hosting.com - a global hosting company with more than 900 employees and around a million support conversations every month.

Hosting has a simple job description: keep websites online, fast, and fixable. “Fixable” is the part most AI demos conveniently skip. A site can look impressive in a screen recording and still be a nightmare the moment a real customer opens a ticket that starts with, “Something broke - can you help?”

If you run a hosting business, you already know this story, even if you’ve never named it. A customer buys a plan, logs into WordPress, clicks around for a minute… and then you see the ticket. “Please cancel.” When you check their site, it’s still the default post. Nothing built, nothing launched, nothing connected to a real goal.

Europe's mature shared hosting markets offer valuable insights. In Greece, Enartia's Marianna Siouti explained their market experience.

Every market is different, but also the experiences of different companies in the same market can be different. And learning those different experiences can be fundamental for the growth of your company, whether it’s shared hosting or another industry.

team.blue has publicly announced the acquisition of Macaly, an AI-driven web application builder, sharing the news first through its official LinkedIn channel. The move marks another step in the group’s steady expansion beyond traditional hosting services and into AI-assisted website and application creation.

GoDaddy has unveiled the ANS Marketplace, positioning itself at the center of a fast-emerging trend: AI agents as first-class citizens of the internet. While the announcement is framed around trust and security for AI, its implications go much deeper — especially for the web hosting industry.

Hostoweb.com, founded in 2006, is a Moroccan hosting company with its own data center and international presence. Created Morocco's first data center in 2009, later ranked top nationally. One of fewer than 50 African data centers. Launched low-cost VPS platform in 2016. We met CEO Mehdi Tazi to understand Morocco's shared hosting market.

The acquisition of PrestaShop by the cyber_Folks Group, executed together with Sylius, marks one of the most consequential shifts in the global e-commerce technology stack...