WordPress Live Support Specialist

What you’ll do & how you’ll make your mark.

• Be the voice ofWP Live, providing inbound call support that’s friendly, patient, and solution-oriented.
• Guide customers through WordPress tasks-from plugin and theme setup to design adjustments and troubleshooting site functionality.
• Consult with business ownersto understand their goals and offer creative, strategic recommendations to improve their website’s look, performance, and customer experience.
• Help small businesses thriveby empowering them to build, manage, and grow their online presence with confidence.
• Contribute to a community of learners and creators, sharing insights and growing your technical skills alongside a team of WordPress pros.

Kickstart your tech career. Empower entrepreneurs. Grow with us.

Ready to break into the tech world-even if you’re just getting started?
At WP Live, we help small business owners build their online presence with confidence. As a WordPress Live Support Specialist, you’ll be the friendly expert customers rely on when they need guidance, creativity, or a problem solver who can turn “tech confusion” into “tech confidence.”

This is more than a support role-it’s a launchpad.
We’ll help you grow into a true WordPress expert with hands-on training, real-world experience, and continuous skill development. If you’re passionate about helping people, curious about web technology, and eager to grow your career, this role is your next step forward.

This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.