Data Center Operations Technician, COL5 (1st Shift: Sun – Wed 6:00am – 4:00pm)

About Our Company: Headquartered in Denver, Colorado, Cologix is a leading North America network-neutral interconnection and hyperscale edge data center company. Our platform gives customers access to 45+ digital edge and Scalelogix℠ hyperscale edge data centers in 13 markets across the United States and Canada along with a carrier-dense ecosystem of 710+ networks, 360+ cloud providers, 35+ onramps and seven Internet exchanges. We provide our nearly 2,000 customers with direct access to our local operations teams, resulting in strong partnerships enabled by exceptional operational support and unparalleled customer service.

Backed by one of the largest North American infrastructure funds, Cologix’s experienced leadership team, certified staff and commitment to ESG initiatives help form a culture that values our people, our environment and our clients.

About the Position We are seeking a detail-oriented, execution-focused Data Center Operations Technician to support customer requests and day-to-day operational activity within a 24×7 colocation environment.

This role is the primary hands-on operational resource for remote hands services, structured cabling, interconnection support, physical-layer validation, alarm response, and operational monitoring within the data center.

This is a fast-moving, highly visible role that requires precision, professionalism, and strong judgment. You will support customer and carrier environments through cross-connect installs, cable testing, equipment checks, server reboots, visual inspections, documentation updates, and operational response activities. You will also monitor alarms, perform rounds and readings, help maintain clean and orderly technical spaces, and escalate issues appropriately while working within defined procedures and domain boundaries. Be the hands-on operational resource that keeps customer activity and day-to-day data center work moving.

Shifts: 1st Shift: Sunday – Wednesday 6:00am – 4:00pm What You Do Daily

• Execute remote hands services and customer support requests, including reboots, media swaps, visual inspections, cable tracing, and basic physical-layer tasks.
• Install, test, label, and maintain structured copper and fiber cabling, patch panels, and cross-connect infrastructure in accordance with site standards.
• Provision and troubleshoot customer and carrier interconnection services within defined physical-layer scope.
• Monitor security, environmental, and equipment alarms, perform rounds and readings, validate field conditions, and escalate issues appropriately.
• Maintain accurate documentation for cross-connects, connectivity paths, capacity tracking, and operational activities.
• Support physical network hardware readiness through rack-and-stack assistance, optic swaps, cable management, and visual checks.
• Help maintain data center cleanliness, orderly pathways, and operational discipline in technical spaces.
• Support controlled access and escort procedures within secure technical areas in accordance with site

  What Makes You a Good Fit

  Leadership Profile

  What Success Looks Like

  Why Join Us This is an opportunity to play a hands-on role in supporting the day-to-day operations of a mission-critical environment. You will help deliver the precise execution, responsiveness, and operational discipline that customers depend on every day. ***Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or transfer sponsorship of an employment visa at this time, including CPT/OPT.***