Data Center Operations Technician

Our company: Headquartered in Denver, Colorado, Cologix is a leading North America network-neutral interconnection and hyperscale edge data center company. Our platform gives customers access to 45+ digital edge and Scalelogix℠ hyperscale edge data centers in 13 markets across the United States and Canada, along with a densely connected interconnection ecosystem of 710+ networks, 360+ cloud providers, 35+ onramps, and seven Internet exchanges. We provide nearly 2,000 customers with direct access to our local operations teams, fostering strong partnerships supported by exceptional operational support and outstanding customer service.

Backed by one of North America’s largest infrastructure funds, Cologix’s seasoned leadership team, certified staff, and commitment to ESG initiatives help create a culture that values our employees, our environment, and our customers.

About the role:

Do you have good knowledge of telecommunications or aspire to become a technician? Are you versatile, resourceful and enjoy teamwork? This is a great opportunity to take on new challenges with our team in a unique, constantly evolving data center environment in Quebec.

Your daily tasks:

• Assist customers with technical support.
• Participate in technical coverage.
• Install server cabinets and supervise installation of power outlets and cabling.
• Actively participate in continuous training on data center installations (generators, UPS, RPP, PDU, CRAC, DCIM, biometric security).
• Perform daily visual inspection of major data center equipment.
• Monitor and evaluate alarms from monitoring systems (DCIM) as needed.
• Update data center documentation (plans, instruction manuals, procedures).
• Ensure customers follow appropriate rules and procedures.
• Assist with daily and weekly maintenance of data center technical spaces (as needed).
• Demonstrate willingness to improve knowledge.
• Must be available to work 12h shifts including evenings, nights and weekends.
• Must be occasionally available to change schedule for colleague replacement.
• Career development and advancement available.