Head of Infrastructure Operations in Executive Department
in Gcore - Poland, Poland, Serbia, Lithuania, Cyprus, Georgia
Remote
Full-time
Lead
Full-Time
Job description
See job offer description.
We are seeking an experienced and visionary professional to join our Infrastructure stream as the Head of Infrastructure Operations. In this role, you will be responsible for overseeing and maintenance of our company’s data center infrastructure systems. Your primary focus will be on ensuring the stability and reliability of our global infrastructure to support our product operations teams.
What You’Ll Do:
- Develop and execute a comprehensive infrastructure operations strategy aligned with the company’s goals.
- Collaborate with product operations, procurement and infrastructure design teams to identify infrastructure operations needs, define hardware requirements, and develop the company’s infrastructure standards.
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Benefits
Job requirements
- Oversee the day-to-day operations of the infrastructure operations team, ensuring the timely resolution of incidents, problems, and service requests.
- Establish and enforce best practices, policies, and procedures for infrastructure operations to maintain a high level of system availability and quick incident resolution.
- Develop and monitor SLAs and implement data-driven approaches to measure and improve operational efficiency and effectiveness.
- Drive innovation and evaluate emerging technologies to optimize infrastructure maintenance, reduce costs, and enhance operational capabilities.
- Manage relationships with hardware vendors and service providers, ensuring hardware support agreements are renewed and updated in a timely manner and the contracts are effectively managed.
- Develop and oversee the infrastructure operations budget, making strategic decisions to optimize resource allocation and control costs.
- Lead, develop and inspire a team of infrastructure operations engineers, fostering a culture of collaboration, innovation, and continuous improvement.
- Set clear performance goals, conduct regular performance reviews, and provide guidance and support for career development.