Technical Business Analyst (m/f/d)

With several hundred thousand servers in operation, Hetzner is one of the largest web hosting providers and data center operators in Europe. We provide our customers with high-tech products we develop in house, and with reliable infrastructure at fair prices. More than 500 Hetzner employees work every day to help shape the digital future and provide our customers with simple, efficient solutions to complex problems.

Your tasks:

• Analyze, document, and evaluate existing business processes while identifying opportunities for optimization and automation
• Partner with business departments to drive digital transformation initiatives and promote the effective use of AI to increase operational efficiency
• Identify, assess, and support AI use cases that enhance and optimize existing business processes
• Plan and facilitate workshops to gather, analyze, and prioritize business requirements
• Design, model, and improve business processes, creating functional concepts and implementation plans
• Assess the impact of new business requirements on existing processes and system landscapes
• Translate business needs into clear functional and technical requirements in close collaboration with software development and IT teams
• Lead and coordinate process improvement, digitalization, and AI initiatives through to their successful implementation
• Support testing, user acceptance, and the creation of sustainable process documentation while promoting best practices across the organization

At Hetzner Online, your tasks will be exciting, challenging, and varied. Our corporate philosophy emphasizes personal interaction, efficient decision making processes, and a strong DIY mentality. In addition to numerous social benefits, flexible working hours (where feasible), and opportunities for both professional and personal development, we can offer you an attractive salary.