Working Student (f/m/d) – Global IT Support

At IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams.

We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are compatible, and offer you the right environment for this. Our constant growth means that we are always looking for new colleagues. Become part of IONOS and grow with us. Our Global IT Support team is looking for a motivated Working Student to support our internal infrastructure and colleagues.

You will be part of a dynamic team ensuring that our technical equipment and systems run smoothly every day. This is a great opportunity to gain hands-on experience in a professional IT environment while pursuing your studies. Tasks

• Provide professional helpdesk support to internal colleagues, assisting with hardware and software inquiries.
• Coordinate and execute the onboarding process for new employees, ensuring they have the necessary technical setup from day one.
• Prepare and configure hardware components (laptops, peripherals) for distribution.
• Maintain and update technical documentation to ensure knowledge sharing within the team.
• Manage and track IT inventory to ensure all assets are accounted for and available.

Location: Karlsruhe