Director of Marketing Operations

About MegaportWe’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 600 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun. Our Team CultureWe’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do. We’re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don’t meet every requirement? That’s okay. If you’re excited about this role, we encourage you to apply.
The Role

At Megaport, we don’t just do networks and compute – we change what’s possible in those industries. Our automated infrastructure powers businesses all over the globe, and we’re on the lookout for a Director of Marketing Operations with a knack for translating tasks into clear outcomes.

This is a critical role within the marketing department, overseeing the globally distributed Marketing Operations team. You will be responsible for setting the strategy and direction for the team, and supporting the wider marketing department through advancements in technology and tooling. You will be someone who is comfortable working in the tools of a modern marketing tech stack (Salesforce, Marketo, static sites, etc), and you are keen to kick things into warp speed with AI agent swarms, multi-agent orchestration, model chaining and MCP integrations.

This is a role for someone who loves building, moving fast and adapting to new ideas regularly. Someone who sees problems early, takes action, and keeps everyone pointed in the same direction. If you’re motivated by impact, enjoy working closely with senior leadership, and get satisfaction from strong execution, you’ll feel at home here.

What You’ll Be Doing (a.k.a. your Quest Log)

• Develop and execute a comprehensive digital marketing strategy aligned with the company’s overall business goals and objectives.

• Lead all marketing operations activities, including management of the marketing operations team. Serve as a change agent throughout the organisation.

• Own the marketing technology stack for the global organisation across all Megaport Group Brands.

• Champion the use of digital technology and best practices across the business.

• Promote collaboration and knowledge sharing across functions to establish and support a robust marketing ecosystem.

• Develop data-driven metrics to determine the ROI of marketing efforts and provide key reporting and insights on marketing operations to the CMO and executive leadership team.

• Lead the creation/production of inspiring campaigns that build the brand and drive revenue.

• Support the wider marketing team with tools that improve efficiency and flexibility, measure results, and adjust the plan quickly to achieve goals.