Epic Operational Database Administrator (ODBA)
Rackspace ·
United States, Remote
Remote Full-time Not specified Operations
Job Description
- Database administration: Install, configure, maintain, and support Epic operational database environments, including production, testing, training, and disaster recovery. Execute approved environment refreshes and routine maintenance.
- Monitoring and performance: Investigate database growth, resource constraints, storage performance, and system alerts. Use Epic monitoring tools, including System Pulse and RedAlert, to identify and resolve problems before they disrupt operations.
- Backup and recovery: Maintain and validate database backups, journaling, and recovery procedures. Participate in high-availability and disaster recovery testing, including documented failover and restoration exercises.
- Upgrades and changes: Implement Epic upgrades, database updates, and maintenance changes through approved change-management processes, with documented testing, validation, and rollback procedures.
- Incident resolution: Diagnose production issues, coordinate escalations with Epic and InterSystems, and provide clear updates on impact, restoration progress, and corrective actions.
- Operational improvement: Automate repeatable administrative tasks, maintain configuration documentation and runbooks, and partner with infrastructure teams on capacity planning and recurring-problem elimination.
Required Qualifications - At least three years of hands-on Epic ODBA experience at a hospital or health system. General database administration or other healthcare IT experience alone does not satisfy this requirement.
- Current Epic Operational Database Administration certification, with applicable continuing education and release-related requirements maintained.
- Practical experience administering InterSystems IRIS databases supporting Epic, including performance troubleshooting, backup validation, and recovery.
- Working proficiency with Linux/Unix administration and shell scripting, together with experience using Epic monitoring and administrative tools.
- Demonstrated experience supporting production incidents and executing controlled maintenance in a hospital environment.
- Strong documentation, communication, and prioritization skills, with the ability to work independently and collaborate across technical teams.
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