Healthcare Segment Marketing Manager

As the Healthcare Segment Marketing Manager, you will own the Healthcare segment marketing strategy and execution for the Americas, serving as the marketing lead for Rackspace’s corporate Healthcare narrative and ensuring consistency across regions in partnership with International Marketing.

This senior individual contributor translates business and sales priorities into integrated, account- and pipeline-focused marketing programs spanning ABM, field and executive engagement, digital, content, industry communities, and strategic alliances. The role partners closely with Sales and cross-functional Marketing teams to generate qualified demand, create and influence pipeline, accelerate priority accounts, and strengthen Rackspace’s position within the Healthcare market.

You will be responsible for strategy through execution and measurement, including messaging, budget management, agency and vendor oversight, performance optimization, and reporting on marketing contribution to business outcomes.

Work Location: United States of America- Seattle, WA area is preferred- If located near the Rackspace headquarters in San Antonio, TX, you’ll work a hybrid schedule… two days in the office and three days working from home.· If not located near San Antonio, TX, you may work 100% remotely.TravelDomestic travel required to support healthcare community events and alliance/field presence up to 30%Sponsorship

This role is not sponsorship eligible.

Candidates need to be legally allowed to work in the US for any employerCritical Competencies

• Excellence: Demonstrates strong ownership, accountability, and execution discipline, consistently translating strategy into high-quality programs and measurable business outcomes.

• Customer-driven: Maintains a deep understanding of Healthcare customer priorities, buyer needs, and market dynamics, using those insights to develop relevant programs that strengthen engagement and support pipeline growth.

• Expertise: Applies strong B2B marketing expertise across segment marketing, ABM, demand generation, field marketing, content, and partner activation, while continuously building knowledge of the Healthcare market and Rackspace solutions.

• Agility: Operates effectively in a fast-changing, matrixed environment, adapting quickly to shifting business priorities while maintaining focus, sound judgment, and execution momentum.

• Compassion: Builds trusted, collaborative relationships across Sales, Marketing, partners, agencies, and external communities, fostering productive working relationships even in complex or high-pressure situations.

• Strategic Ownership: Operates as the Healthcare marketing owner, connecting business strategy, customer insight, sales priorities, and market opportunities into a clear marketing plan and making informed recommendations on priorities and investment.

• Commercial & Pipeline Orientation: Maintains a strong focus on lead generation, account engagement, pipeline creation and influence, conversion, and ROI, using performance data to continuously optimize programs and marketing investment.

• Executive & Stakeholder Management: Builds credibility with senior Sales, Marketing, partner, and business stakeholders; communicates clearly, manages competing priorities, and confidently provides marketing recommendations and direction.

Key Responsibilities

• Owns the Healthcare segment marketing strategy and execution for the Americas, including audience definition, segmentation, positioning, go-to-market priorities, and integrated marketing plans. While the role is Americas-based, serves as the marketing lead for Rackspace’s corporate Healthcare narrative and works closely with International regional marketing teams to ensure consistency of messaging and positioning across markets.

• Operates as a senior individual contributor with both strategic and hands-on execution responsibility. Translates business and sales priorities into actionable programs and drives them from strategy through execution and measurement, leveraging internal marketing capabilities and managing external agencies and vendors when additional expertise or execution capacity is required.

• Develops and executes integrated, omnichannel Healthcare programs designed to generate qualified leads, create and influence pipeline, and accelerate priority accounts. Programs may include ABM, digital and social media, email, webinars, third-party and sponsored events, executive engagements, field programs, content, and partner-led activation.

• Partners closely with Healthcare Sales to identify priority accounts, audiences, and pipeline opportunities; establish appropriate marketing plays; and ensure leads and account engagement are effectively transitioned into sales follow-up and measurable pipeline. Maintains strong campaign attribution and visibility into sourced and influenced pipeline.

• Builds and sustains Rackspace’s presence across key Healthcare communities, including HIMSS, CHIME, KLAS, This Week Health, 229 Project, and others, using consistent engagement, thought leadership, executive participation, and targeted programs to strengthen market credibility and create demand.

• Develops and leverages relationships across the Rackspace alliance ecosystem, including Dell Technologies, AMD, and other strategic partners, to build joint Healthcare programs, extend market reach, engage target accounts, and generate incremental pipeline.

• Owns the Healthcare messaging and content framework, ensuring the Healthcare content library, campaign assets, web presence, sales enablement, and thought leadership remain current and consistent with approved corporate positioning, solutions, and market priorities.

• Develops and manages the Healthcare marketing budget based on segment priorities, target-account opportunities, growth objectives, and expected pipeline contribution. Makes investment recommendations and continuously evaluates program performance and ROI.

• Collaborates across the broader Rackspace Marketing organization-including Demand Operations, Product Marketing, Creative, Partner Marketing, etc., to bring integrated Healthcare programs to market while maintaining clear segment ownership.

• Measures marketing performance across lead generation, account engagement, pipeline creation and influence, conversion, and program ROI, using insights to optimize the marketing mix and investment decisions.

• Prepares and communicates Healthcare marketing strategy, pipeline contribution, program performance, insights, and recommendations for QBRs, operating reviews, and senior stakeholder discussions.