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Technical Support Specialist – Website Builders

Reg.ru  ·  Russia, Moscow, Russia
On-site Full-time Not specified Customer Support

Job Description

Reg.ru is the leading Russian domain registrar and a major hosting provider. We are hiring a Technical Support Specialist focused on our website-builder products.

What you will do:

  • Help customers build, configure and publish sites using our website builders
  • Diagnose UI / template / DNS / domain-linkage issues
  • Document common scenarios in the knowledge base
  • Pass product-feedback to the website-builder team
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You'll be redirected to the company's application page

Benefits

  • Voluntary medical insurance
  • Modern office in Moscow; hybrid work
  • Free internal courses and clear growth paths

Requirements

  • Basic HTML / CSS; understanding of DNS and domain configuration
  • Customer-focus, patience and clear written communication
  • Willingness to learn the product deeply