Maternity Leave Cover – Customer Service Supporter – team.blue Denmark

Are you motivated by providing service that’s just a little better than people expect? Are you passionate about technical challenges? We’re currently looking for a maternity leave cover from 28/4-2026 to 22/12-2026, with strong possibilities for subsequent employment.

If you recognize yourself in this description, you’re the person we’re looking for:

• You like taking responsibility. It feels natural to you, and you enjoy the feeling of having a good grasp on your tasks.
• You love solving problems. They’re not really problems – they’re exciting challenges. When problems arise, you immediately start solving them.
• You investigate things thoroughly, seeking precision and depth.
• You’re motivated by advising and guiding others to find the right solution.
• You notice what others overlook. You find the errors, ensuring high quality.

It’s an advantage if you have an idea of what the following covers:

• E-commerce and webshops.
• SEO.
• Webhosting of domains and websites.
• The most popular CMS systems, e.g. WordPress.
• Email setup, primarily Exchange and IMAP.
• DNS.

The role as customer service supporter at team.blue:

We deliver solutions across webshop platforms, payment systems, webhosting, domains, email and various CMS systems. Your main task is to understand customers’ IT challenges and ensure they’re taken good care of.

Your primary tasks:

• Onboarding customers in a specific solution.
• Helping customers troubleshoot their solution and providing sparring.
• Helping customers set up and configure email.
• Guiding customers in using domain management and DNS.

Experience with the above is not required. We provide thorough introduction and training in our products and systems. You’ll have varied workdays with freedom under responsibility, plus ad-hoc tasks from time to time.