Account Manager, Enterprise

TelefonicaTech · United Kingdom, London

Not specified Full-time Not specified Sales

Job Description

Account Manager, Enterprise

Why This Role?

Take ownership of an established portfolio of customers and turn strong relationships into sustainable commercial growth.

You’ll retain and develop existing enterprise accounts, identify cross-selling opportunities and manage deals from initial opportunity through to completion. Working closely with sales, purchasing, finance and project delivery teams, you’ll play a key role in driving revenue growth while delivering an excellent customer experience.

What You’ll Be Doing

Manage and grow a portfolio of existing enterprise customer accounts
Achieve and exceed agreed sales, revenue and profit targets
Build trusted relationships with customers and key vendor Account Managers
Identify cross-selling opportunities across IT products and services
Take ownership of opportunities and progress deals through to completion
Prepare the commercial elements of customer proposals, including pricing, discounts and margin modelling
Deliver engaging sales presentations to both new and existing customers
Monitor competitor activity and support customer retention strategies
Maintain accurate customer, opportunity and relationship data within Salesforce
Work closely with Purchasing, Finance, PMO and other internal teams to ensure successful delivery of products and services

Essential

Desirable

Why This Opportunity Stands Out

Primary Keywords

IT Account Manager, Technology Account Manager, Account Management, IT Sales, Technology Sales, Customer Retention, Account Growth, Account Development, Revenue Growth, Profit Growth, Salesforce, CRM, Cross-Selling, Stakeholder Management, Commercial Management, Enterprise Accounts

Telefónica Tech(part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities.

We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners. Global strategic hubs: Spain, Brazil, the UK, Germany.

The Telefónica Tech UK&I hub has an end- to-end portfolio of market leading services and develops integrated technology solutions to accelerate digital transformation through: Cloud, Data & AI, Enterprise Applications, Digital Workplace and Cyber Security & Networking.

Values:Open, Bold, Trusted

Trusted Partners:

Microsoft:Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
HPE: Platinum Partner– FY23 UK&I Solution Provider of the Year
Palo Alto & Crowdstrike: part of our NextDefense Cyber Security Portfolio
Fortinet: Elite VIP Program – one of only 2 in the UK
AWS: Advanced Solution & Managed Service Provider Program

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Benefits

Be yourself with us, and feel that you belong.
We welcome applicants from all backgrounds and identities regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, and sexual orientation.
We don’t believe hiring is a tick box exercise, so if you feel that you don’t match the job description 100%, but would still be a great fit for role, please get in touch.

Requirements

Previous Account Management or Sales experience within the IT or technology sector
Proven track record of achieving or exceeding sales targets
Experience managing and growing existing customer relationships
Strong commercial awareness with an understanding of pricing, profitability and margins
Experience using CRM systems to manage opportunities and customer engagement
Excellent communication and stakeholder management skills
Strong organisation, planning and time management skills
Customer-focused approach with a passion for building long-term relationships
Ability to work independently and manage multiple priorities effectively
Resilient, proactive and results-driven mindset
Experience using Salesforce CRM
Experience working with technology vendors and partners
Knowledge of IT products, services or managed services
Experience delivering customer presentations and commercial proposals
Experience working closely with purchasing, finance or project delivery teams
Manage an established customer portfolio with genuine growth potential
Own the full sales lifecycle from opportunity identification through to deal completion
Develop relationships with customers, technology vendors and internal specialists
Gain exposure to a broad range of IT products and services
Combine relationship-led account management with commercial ownership and sales growth responsibility
Play a visible role in customer success, retention and business growth
Microsoft: Top 3 Service Providers, Azure Expert Status, Fastrack & Inner Circle Partner
HPE: Platinum Partner – FY23 UK&I Solution Provider of the Year
Palo Alto & Crowdstrike : part of our NextDefense Cyber Security Portfolio
Fortinet : Elite VIP Program – one of only 2 in the UK
AWS : Advanced Solution & Managed Service Provider Program